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Bizee (Incfile) vs. ZenBusiness

Head West Team
Updated January 30, 2024
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Comparing Bizee (Incfile) and ZenBusiness? Great - we’re here to help. In this guide, we’ll break down the differences between each and give our recommendation on the best service to form an LLC or C-corp. It can get confusing, so we’ve tried to cut out the jargon and expose the hidden fees and upsells.

💡 Our take: We think both Bizee and ZenBusiness are great options, and we don’t think you can go wrong with either. However, we think Bizee is the best option for most people. It will be significantly cheaper than ZenBusiness, and its service is as good or better. There are lots of nuances which we’ll discuss below, but that’s our high level advice.

🏆 Our winner: Bizee (Incfile)

👉 Sign up for Bizee (Incfile) here

Bizee is best for:

Those wanting a good enough service at a reasonable price

👉 Try Bizee (Incfile) here

ZenBusiness is best for:

Those looking for a 60 day money back guarantee (If you wish to cancel anytime within 60 days you can contact Customer Service for a full refund (less State filing fees). Bizee only offers money back (less State filing fees) before they file your business. 

👉 Try ZenBusiness here

Core service pricing 💰

Comparing pricing between business formation services is a difficult task. Many companies will charge high add-on fees for things that other companies will include standard. 

When it comes to comparing prices, you should be aware of two aspects: the cost to file your business, and the cost to maintain your business (Registered Agent fees). This section will focus on the cost to file your company and the next section will focus on the cost to maintain your company. 

When filing your company, we view a couple of elements in addition to the core filing as essential: an Operating Agreement, EIN, and the first year’s Registered Agent service. The charts below compare the total price of filing across each of the major filing services including these essential elements. 

Bizee is the clear winner when it comes to the cost to incorporate. With Bizee it will cost $199 (plus state filing fees) to incorporate, whereas with ZenBusiness it will cost $397 (plus state filing fees).

🏆 Winner: Bizee (Incfile)

Ongoing services 🛠️

The major ongoing service related to your business filing is Registered Agent services. Many companies include the first year of Registered Agent services for free in their offerings and then charge steep fees after year one. This is an easy way for these companies to make additional money because it’s very easy to fall back on the business you filed your company with for ongoing Registered Agent services.

For Bizee, it will cost you $119 per year for ongoing Registered Agent services. For ZenBusiness, it will cost $199. Bizee has the edge when it comes to ongoing Registered Agent services.

🏆 Winner: Bizee (Incfile)

Reviews ⭐

Typically, we put less emphasis on public review sites, but for this category, many of the options have thousands of reviews on TrustPilot, and the process for incorporating is typically very standardized. This increased our trust in their ratings, and the ‘wisdom of the crowd’, so we’ve taken them into account in our recommendations, but with one big caveat. As we dug into the TrustPilot scores, we noticed some discrepancies. One tool had one 5-star review, but their Trustpilot rating was 3.7. How could this be? We found that the TrustPilot score takes other factors into account like the age of the company and responding to negative reviews. We’ve calculated the TrustPilot score based on a simple weighted average and not taken the headline TrustPilot score. As with all our guides, we’ve tried to be guided by the data.

As you can see in the chart below, Bizee has a TrustPilot score of 4.7 (with over 17k reviews) and ZenBusiness has a TrustPilot score of 4.7 (with over 14k reviews). Both companies have similarly ‘good’ scores. We take this as a sign that both companies' product offerings are of similarly high quality.

🏆 Winner: Tie

Turnaround times 🔁

When comparing processing times, there are two elements to consider. The first is how long it takes the service to file with the State for you once you have provided the necessary information. Then there will be the time that it takes for the State governments to process your business filing paperwork. This typically takes 1-2 weeks but depends on the State where you are filing. The government processing time will be the same no matter which service you use.

Bizee will file your paperwork within one business day of you filling out the necessary paperwork (at no extra cost). These are some of the fastest turnaround times in the industry.

The typical turnaround time for ZenBusiness is 2-4 business days, but ZenBusiness will prioritize those who choose the Pro and Premium plans.

Bizee has the slight edge when it comes to turnaround times because their one business day turnaround times are offered on all plans.

🏆 Winner: Bizee (Incfile)

Customer Service 📞

Bizee offers phone support which is available Monday - Friday from 9 a.m. to 6 p.m. CST in addition to email support.

ZenBusiness offers phone support which is available Monday to Friday from 8 a.m. to 8 p.m. CST or Sunday, 9 a.m. to 6 p.m. CST in addition to email support.

We’ve generally had positive experiences with both companies' customer service. However, we’ve heard complaints with customer service from customers of both. These issues typically arise in two cases. The first is when the founder is trying to incorporate something other than a plain vanilla LLC or S corp. We recommend those founders instead use a lawyer for the incorporation process. The second case for complaints typically arises from people who make mistakes when entering the company info and are forced to remedy post filing. Our advice is to triple check everything before submitting it to avoid these situations.

🏆 Winner: Tie

🏆 Bizee vs LegalZoom: What’s our pick?

We think both Bizee and ZenBusiness are solid picks, but we give the edge to Bizee. It will be cheaper to file and maintain your company and matches ZenBusiness in terms of its service offering (similarly highly rated with good support). We think with Bizee you are getting a similar offering at a cheaper price.

👉 Try Bizee here

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